SMS terms

Insurance agencies use Emerald AMS to text their clients and people who asked to hear from them. The program name is the agency's name, shown in the first message. Messages can include policy service, renewal reminders, quotes, billing, appointment reminders, replies from Ivy (the agency's virtual assistant) and, if you agreed to them, marketing messages.

• Message frequency varies with your conversations and policies.
• Msg & data rates may apply.
• Consent to receive marketing texts is not a condition of buying any goods or services.
• Carriers are not liable for delayed or undelivered messages.

• Reply STOP to any message to stop receiving texts from that agency. You may get one final message confirming you're unsubscribed. You can also just tell us to stop in your own words.
• Reply HELP for help, or contact the agency directly.
• By default, marketing and scheduled texts are not sent before 8am or after 8pm in your local time zone. Replies to messages you send can go out any time.

Phone numbers and consent are not shared with or sold to third parties for their marketing. The agency's privacy notice explains how it uses your information. Our Privacy policy explains how Emerald AMS handles the data we process for agencies. Questions: hello@emeraldams.com.