What happens to the call after we hang up?
The recording, transcript and AI summary file themselves on the client. Pick a disposition and move on.
Your phones and texts, on the client's record.
A full business phone system and two-way texting inside Emerald AMS. Every call recorded, transcribed and summarized, kept for life.
Month-to-month · Free full data export · From $99 per user
Who answers texts after hours?
Ivy. She answers new leads, sends secure intake links and hands the conversation to your team in the morning.
Does it work on my phone?
Yes. Answer, text and look up a client from the browser on any phone.
What's in phone and texting
- Calls in the browser with IVR, queues and ring groups
- Recording, searchable transcripts and AI call summaries
- Two-way texting and a shared inbox with AI triage
- Call scoring, coaching notes and live monitoring
- Power dialer for renewals and outreach
- Tracking numbers that tie calls to their lead source
- TCPA consent ledger and 10DLC registration
See your agency in Emerald AMS.
Bring a few real clients and this month's renewal list. We'll walk through quoting, renewals and service on your own work, not a script.
Month-to-month · Free full data export · From $99 per user